Questions regarding cafeteria balances:

Several families have inquired as to why they have received a letter indicating that they have a negative cafeteria balance.

Many families have called to state that they don’t use the Nutrikids service to apply money to the account; they send money in everyday. Nutrikids is the name of our Point of Sale (POS) system, so even though you do not use the online system to apply money to the account, your family still has a Nutrikids account on file. You have access to the transaction history via the Nutrikids website, so you can view when your child has purchased food at any time. If you need your log in information for Nutrikids, please contact Dave Stenson at dstenson@stfrancisparish.net

Before contacting the school, we encourage you to review your family account history on the Nutrikids website. If after you review this information and talk to your child about whether he/she has been 'charging,' you still have questions regarding the balance due, please email Amber McCracken at amccracken@stfrancisparish.net. Please note: It can take up to 72 hours for a deposit/credit to apply to your child’s account.
Please keep in mind that each child is handed their cafeteria card in the lunch room and each child scans their own card when purchasing a lunch or a milk. Some days children come back for an extra milk or a second serving. These are charged accordingly.

Please keep in mind that we are all working to make this as effortless as possible. We appreciate your patience as we work through the transition period with new personnel. If you have specific questions regarding cafeteria charging policies and procedures or questions regarding second servings and extra milk purchases, please contact Mrs. Walsh.